We promise to provide customers with high-quality transportation services to ensure that your orders are delivered quickly and safely. If you have any questions about our transportation policy, please feel free to contact us at any time: [email protected]

Transportation method

We collaborate with reliable logistics partners and typically use express delivery services to ensure the safe delivery of your order.

Package processing time

We will process your package within 1-3 working days after receiving order confirmation and payment. This includes order confirmation, product packaging, and shipping preparation.

Scope of shipment

We provide global shipping services. As long as logistics services such as DHL, EMS, UPS, and FedEx cover your destination, we can deliver your order to the address you specify.

Shipping time

We will arrange shipment within 3-10 working days after order confirmation. The delivery time varies depending on the destination, but it is usually delivered within 5-15 working days after the order is shipped. Please note that international transportation may be affected by customs inspections and other factors, leading to delays in transportation time.

Transportation tracking

We provide transportation tracking services for orders, and you can track the location and transportation status of your package in real-time on the logistics partner’s website using the provided tracking number.

Large item transportation

For larger or heavier items, we may use specialized freight services for transportation. The delivery time of these items may be slightly longer than standard items, please be patient.

Transportation time and freight by region

North America (USA): 7-15 days/$12
Oceania: 5-12 days/11.6 AUD
Europe: 5-12 days/11.8 euros
North America (Canada and Mexico): 7-15 days/$13
South America: 5-12 days/$12
Asia: 5-12 days/$14
Africa: 5-12 days/$14
Customs duties and import taxes

Please note that international transportation may require payment of tariffs, import taxes, or other related fees, which are the responsibility of the recipient. We suggest that you understand the relevant tax policies of the destination country/region before placing an order.

Packaging and protection

To ensure that your item is safe and undamaged during transportation, we will take appropriate packaging and protective measures.

Delays and losses

Despite our efforts to ensure timely delivery of orders, in rare cases, delays or package losses may occur due to force majeure or shipping company issues. If you encounter such a situation, please contact us in a timely manner, and we will be happy to solve the problem for you.

Please ensure that the shipping address you provided is accurate and accurate. We will deliver to the address you provided. Please carefully check the address information, including postal code and contact phone number.